Terms Of Use

About These Terms

Flood Barrier Guide Australia is an educational information website operated by Flow Defence.

By accessing or using this website, you agree to these Terms Of Use. If you do not agree with these terms, you should not use this website.

These terms may be updated from time to time. Continued use of the website after changes are published means you accept the updated terms.

General Educational Information

The content on this website is provided for general educational and informational purposes only.

The website may include information about flood risk, flood barriers, drainage, pumps, sump systems, backflow prevention, regular maintenance, emergency planning, documentation and insurance-related preparation.

This information is not professional advice and should not be relied on as engineering, hydraulic, drainage, plumbing, building, legal, financial, insurance, emergency management or site-specific advice.

Your Responsibility When Using This Website

You are responsible for how you use the information on this website.

Before making decisions about flood protection, flood barriers, drainage systems, pump systems, backflow prevention, building works, insurance matters, emergency planning or property risk management, you should seek advice from suitably qualified professionals.

You Should Not Use This Website To Replace

• Professional engineering or hydraulic advice
• Licensed plumbing, drainage or electrical advice
• Building, compliance or certification advice
• Legal, financial or insurance advice
• Official emergency warnings or emergency services instructions
• Site-specific inspection, assessment or design advice

Accuracy And Availability

We aim to provide useful and practical educational information, but we do not guarantee that the content on this website is complete, current, accurate or suitable for your circumstances.

Information may become outdated or may not apply to a particular property, project, flood event, policy, regulation or site condition.

We may update, change, remove or restrict access to website content at any time without notice. The website may also be unavailable from time to time due to maintenance, technical issues or other reasons.

Flood Barrier And Product Information

This website may include general information about flood barrier types and flood resilience measures.

Any discussion of flood barriers, self-activating systems, demountable barriers, temporary barriers, drainage, pumps or related systems is general only and does not confirm suitability for any particular site.

Product suitability, design, installation, maintenance and compliance requirements should be assessed against the specific site conditions by suitably qualified people where required.

For product-specific information or project enquiries, visit Flow Defence.

Insurance And Financial Information

This website may include general information about flood mitigation records, insurance-related preparation and questions to ask insurers or brokers.

That information is not insurance, claims, financial or legal advice. It does not guarantee insurance cover, lower premiums, reduced excesses, claim acceptance, policy acceptance or any outcome from an insurer, broker or financial services provider.

You should refer to your insurer, broker, Product Disclosure Statement, policy wording, renewal documents and relevant professional advisers for information specific to your situation.

Emergency And Safety Information

This website may include general information about emergency planning and flood preparation.

This does not replace official emergency warnings, emergency services advice, local authority instructions, site-specific safety procedures or professional emergency planning advice.

During severe weather, flooding or unsafe conditions, official emergency advice should always take priority. Do not enter floodwater, unsafe basements, electrical rooms, pump rooms or other hazardous areas.

External Links

This website may include links to external websites, including Flow Defence and other third-party websites.

External links are provided for convenience and further information only. We do not control external websites and are not responsible for their content, accuracy, availability, privacy practices, terms or policies.

Accessing external websites is at your own discretion.

Intellectual Property

Unless otherwise stated, the content on this website, including text, layouts, graphics and other website material, is owned by or licensed to Flood Barrier Guide Australia or Flow Defence.

You may view and use the website content for personal, internal or informational purposes. You must not copy, reproduce, republish, modify, distribute, sell or exploit website content without permission, except where permitted by law.

Acceptable Use

You must not use this website in a way that is unlawful, harmful, misleading, disruptive or interferes with the operation or security of the website.

You Must Not

• Attempt to gain unauthorised access to the website or related systems
• Use the website to transmit malicious code, spam or harmful material
• Copy or scrape website content for commercial reuse without permission
• Misrepresent website content as professional advice or site-specific approval
• Use the website in a way that breaches applicable laws or regulations

Limitation Of Liability

To the maximum extent permitted by law, Flood Barrier Guide Australia and Flow Defence are not liable for any loss, damage, cost, claim or consequence arising from your access to, use of, or reliance on, this website or its content.

This includes loss or damage related to flood events, property damage, project decisions, product choices, insurance outcomes, maintenance actions, emergency planning, external links or website availability.

Nothing in these Terms Of Use excludes, restricts or modifies any rights that cannot be excluded, restricted or modified under applicable law.

Privacy

Use of this website may involve the collection or handling of certain information, such as website analytics data or information submitted through enquiries.

For more information, please read our Privacy Policy.

Contact

For questions about these Terms Of Use or this website, please contact Flow Defence through its contact page.