Privacy Policy

About This Privacy Policy

Flood Barrier Guide Australia is an educational information website operated by Flow Defence.

This Privacy Policy applies to information collected through this website. It explains the types of information that may be collected, how that information may be used, and how website visitors can contact us about privacy-related matters.

By using this website, you agree to the handling of information as described in this Privacy Policy.

Information We May Collect

When you use this website, we may collect information in several ways.

Information You Provide

If you contact us, complete a form, request information or follow a link to contact Flow Defence, you may provide information such as:

• Your name
• Email address
• Phone number
• Property or project details
• Message content or enquiry details
• Any other information you choose to provide

Website Usage Information

We may also collect general website usage information, such as:

• Pages visited
• Time spent on the website
• Device and browser type
• Approximate location information
• Referral source, such as search engines or links from other websites
• Technical information such as IP address, cookies and analytics identifiers

How We May Use Information

Information collected through this website may be used to:

• Respond to enquiries
• Provide requested information
• Improve website content and usability
• Understand how visitors use the website
• Monitor website performance and security
• Maintain records of communications where appropriate
• Direct relevant enquiries to Flow Defence

We do not sell personal information to third parties.

Cookies And Analytics

This website may use cookies, analytics tools and similar technologies to understand how visitors use the website and to improve website performance.

Cookies are small files stored on your device by your browser. They may help the website function properly, remember preferences, measure website traffic or understand visitor behaviour.

You can usually disable or manage cookies through your browser settings. Some website features may not work as intended if cookies are disabled.

Analytics Tools

This website may use analytics services such as Google Analytics, Google Search Console or similar tools. These services may collect information about website visits, traffic sources, device types and user interactions.

Analytics information is generally used in an aggregated way to help improve the website. It is not intended to personally identify individual visitors.

Third-Party Links

This website may include links to external websites, including Flow Defence and other third-party websites.

If you click an external link, you will leave Flood Barrier Guide Australia. External websites may have their own privacy policies, terms and data handling practices.

We are not responsible for the privacy practices, content or policies of external websites.

Flow Defence Enquiries

Some links on this website may direct visitors to Flow Defence for product information, project examples, site-specific flood barrier enquiries or contact forms.

If you contact Flow Defence through its website, your information may be handled according to Flow Defence’s own privacy practices and enquiry processes.

You should review any privacy policy or terms provided on the Flow Defence website when submitting information there.

Information Security

We take reasonable steps to protect information collected through this website from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no method of online transmission or electronic storage is completely secure. Visitors should avoid sending highly sensitive information through website forms or email unless necessary.

Accessing Or Updating Information

If you have provided personal information and would like to request access, correction or deletion where applicable, you can contact us using the contact details available through Flow Defence.

We may need to verify your identity before responding to certain privacy-related requests.

Changes To This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to the website, technology, business practices or legal requirements.

The updated version will be published on this page. Visitors should check this page periodically for changes.

Contact

For privacy-related questions about this website, please contact Flow Defence through its contact page.